A decision to close the Ellesmere Port branch of the Yorkshire Bank without consultation has been met with anger from local MP, Justin Madders.
The bank informed him of their decision in an email and confirmed that the new branch for local customers will be Birkenhead, over 12 miles away from the current branch. He is calling on the bank to pause the planned closure until a full consultation has been undertaken with personal and business customers.
While an Impact Assessment has been published on the Yorkshire Bank website, but Madders described the document as being “lacking in detail, inaccurate and frankly a complete waste of time.”
He gives the example of one part of the report which states that “there is no main high street in the town, and no main brand high street stores.” The branch is in fact located on Ellesmere Port high street, on the same row as a number of high street brands.
Commenting, Justin Madders MP said:
“This decision is a kick in the teeth to the many loyal customers, who the bank did not even bother to consult before arriving at this decision. Some people locally have used the bank for many years – surely they deserve better than this.
“However, from the Impact Assessment, it doesn’t look like the person making this decision has even been to Ellesmere Port.
“The planned closure will impact most on elderly and vulnerable residents, who will now have to either change their bank or travel over 12 miles to Birkenhead. The report from the bank said that the branch and Birkenhead along with two others were within 20 miles so were reasonable alternatives for customers. The other two are in Widnes and Warrington; they clearly have no idea how long it would take to get to these places on public transport.
“Once again we have seen a bank callously disrespecting its customers with a mockery of an assessment. We desperately need much more support for our town centres and for the big banks to show a bit more care for the communities they are meant to serve”