Justin Madders

Working Hard for Ellesmere Port & Neston

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"Stop discrimination against guide dog users" says Justin

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Ellesmere Port and Neston MP Justin Madders is supporting a campaign for taxi and minicab drivers to receive disability equality training when getting their licence.

At a Parliamentary event, guide dog owners told Justin how taxi and minicab drivers refused to carry them because they had their guide dog with them. Although the Equality Act 2010 makes it illegal for a taxi or minicab driver to refuse to carry an assistance dog, Guide Dogs research found that 42% of people living with sight loss were turned away by a taxi or minicab in the last year because of their guide dog. The research also uncovered that 38% of assistance dog owners have illegally been asked to pay an extra fare for carrying their dog.

Guide Dogs is calling for disability equality training to be made a requirement for all taxi and minicab drivers to help them understand the rights and needs of disabled people and how to welcome assistance dog owners.

Justin Madders MP commented:

“It is shameful to hear from so many people who are illegally turned away from taxis and minicabs because they travel with an assistance dog. I’m asking the Government to act to ensure all taxi and minicab drivers receive disability equality training so they are aware of the law and how to assist their disabled customers in the right way.”

“This discrimination is not only illegal, it knocks people’s confidence and can stop them doing everyday things that most people take for granted.”

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